Palace Hotel, A Luxury Collection Hotel, San Francisco

$$$$|View on mapSan Francisco, United States|
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Palace Hotel, A Luxury Collection Hotel, San Francisco
$$$$

Overview

The grand Palace Hotel, A Luxury Collection Hotel, San Francisco lies in the shopping area of San Francisco, at a distance of 4.6 km from natural attractions such as Alcatraz Island. Offering a location a few minutes' drive from At&T Park, the 5-star hotel has an American-style restaurant, and an indoor swimming pool.

Location

The property is nestled in the very heart of Downtown San Francisco with remnants of the Barbary Coast, a 19th-century red-light district, around a 25-minute walk from Pier 39. The contemporary Palace Hotel, A Luxury Collection Hotel, is near a park and a bar, and within short walking distance of Academy of Art University. The accommodation is situated within 1 km of Chinatown, and Salesforce Transit Center bus station lies nearly a 5-minute walk away.

Being ideally located only a few metres from Montgomery Street tube station, Palace Hotel, A Luxury Collection Hotel, San Francisco is good for exploring the city.

Rooms

Equipped with smoke detectors and an electronic key card, some of the 556 rooms feature a carpeted floor along with a sofa set and a work desk. They are outfitted with comfortable decor. The private bathrooms include a rainfall shower and a hot tub, and amenities such as a hairdryer and dressing gowns. Enjoy views of the street, while staying at this San Francisco hotel.

Eat & Drink

The Palace Hotel, A Luxury Collection Hotel, San Francisco offers breakfast in the restaurant. GC2GO is a restaurant at the grand property, which serves American cuisine. Also, the accommodation features a bar in the lobby. There is a quick bites serving Mexican food nearly 5 minutes' walk away.

Leisure & Business

Guests can enjoy fitness classes and an indoor pool for an extra charge. The Palace Hotel, A Luxury Collection Hotel, offers a wide range of services including a solarium, a hot tub, and an indoor pool. The property has a fitness centre. The accommodation, located just an 8-minute walk from Union Square, comes with a business centre featuring a work desk and a photocopier.

Good to know
Check-in/Check-out
from 16:00-23:59
until 12:00
Amenities
Public parking is possible on site at USD 72 per day.
Wireless internet is available in for additional charge.
Other information
Breakfast
You can start your day with a full breakfast, which costs US$55 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Japanese
Building
Number of floors:8
Number of rooms:10
Price calendar
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Rooms and availability

Guest Room
  • Max:
    4 persons
  • Bed options:
    2 Double beds1 Double bed
King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Junior One-Bedroom Suite
  • Max:
    2 persons
Show 18 more room typesLess

Facilities

Main facilities

Paid Wi-Fi

Parking

USD 72 per day

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Back massage

Head massage

Full body massage

Solarium

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car hire
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Solarium
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Palace Hotel, A Luxury Collection Hotel, San Francisco

💵 Lowest room price 362 NZ$
📏 Distance to centre 2.2 km
🗺️ Location rating 9.0
✈️ Distance to airport 22.6 km
🧳 Nearest airport San Francisco International, SFO

Location
street view

Address
The address has been copied.
2 New Montgomery Street, San Francisco, California, United States, 94105
Map view
Explore hotel location on the panorama
street view
2 New Montgomery Street, San Francisco, California, United States, 94105
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Gallery
San Francisco Museum of Modern Art
410 m
Museum
Contemporary Jewish Museum
470 m
Museum
Museum of the African Diaspora
230 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
400 m
Church
St. Patrick's Catholic Church
460 m
Museum
Wells Fargo History Museum
550 m
Gallery
Xanadu Gallery
440 m
Museum
Yerba Buena Center for the Arts
330 m
Garden
Yerba Buena Gardens
640 m
Mall
Metreon
590 m
Corner of Market
Mechanics Monument
380 m
Restaurant
Ghirardelli Ice Cream & Chocolate Shop
70 m
Restaurant
The Cheesecake Factory
570 m
Restaurant
Pied Piper
70 m
Restaurant
Garden Court
20 m
Restaurant
House Of Shields
130 m
Restaurant
Ginto Izakaya Japonaise
160 m
Restaurant
San Francisco Soup Company
170 m
Restaurant
The Grove
300 m
Restaurant
Quiznos
180 m
Restaurant
BAMBOO Asia
180 m

Reviews of Palace Hotel, A Luxury Collection Hotel, San Francisco

8.6 /10
Great
500 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
#57 of 246 hotels in San Francisco

What guests liked

powered by AI, based on real reviews

Historic hotel with grand Garden Court, Toto toilets, and a heated indoor pool, steps from Union Square.

Read more+

Top rated Location

Guests rate the Location 9/10

Categories:

Rooms and cleanliness7
Here's what guests said:
“Rooms feature Toto toilets, high-quality bedding, and spacious layouts, but limited storage noted.”
Location9
Here's what guests said:
“Located near Union Square, Moscone Center, and Embarcadero, ensuring easy access to attractions.”
Dining8
Here's what guests said:
“Breakfast buffet includes fresh pastries and fruit; the ambiance in Garden Court is exceptional.”
Price and service8
Here's what guests said:
“Room rates start around $500; staff provides attentive service, offering personalized assistance.”
Our guests’ reviewsWrite a Review
  • J
    Jim
    United Kingdom
    Wrote a review on 19 Dec
    Perfect
    9.0

    Had a very nice stay with great service and a wonderful attitude. The staff were amicable in the whole hotel.

  • R
    Rick
    United States
    Wrote a review on 16 Dec
    Great
    8.0

    The restaurant was elegant for lunch, we ordered excellent dishes. It had excellent facilities in the bathroom: a roll in shower, hairdryers and robes.

  • M
    Mary
    United States
    left 4 reviews
    Wrote a review on 02 Dec
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining6.0
    8.0
    clean room
    great location
    friendly staff
    underwhelming buffet
    dated decor

    Enjoyed my recent stay as a solo traveler. The location was superb, allowing easy access to attractions like the Exploratorium and Ferry Building. The room was clean and comfortable, and the morning buffet was a good way to start the day, although the quality could use improvement. One of the highlights was the fun atmosphere created by the staff, who even let me take some mini Tabasco sauce bottles home! It was a pleasant experience with a few areas for improvement.

    Superior Room, Guest Room, 2 Double
  • Wrote a review on 01 Dec
    Perfect
    9.4

    Beautiful Old World Archetechture

  • Wrote a review on 30 Nov
    Great
    8.2

    Excellent location, beautiful architechture and. Decor in the public areas. Palatial overall. Restaurant is beautiful, food is OK, staff a bit too busy, they cram everyone to the bar area, complaining they are short staffed, hard to get attention. Gives you time to study the splendid decor, ceiling, pictures. Others resorted to layoing cards while waiting. Would have liked to sit in the middle or back part of the restaurant, but they refused to serve there, eventhough some people were eating there. With the high prices of the food and drinks, they could have hired a few extra servers.

    Valet is $48, find it a bit steep. Parked on the street (free), was a bit worried as there were some seedy areas a few blocks away. Also the price of the room is a bit pricey for the size of the room.

  • K
    Kirk
    United States
    left 2 reviews
    Wrote a review on 22 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining9.0
    10
    elegant design
    heated pool
    excellent service

    Great stay! The elegant design impressed me. The heated pool was a hit with the kids. Staff provided excellent service. The breakfast was delicious and fresh!

    Superior Room, Guest Room, 2 Double
  • C
    Charles
    United Kingdom
    Wrote a review on 20 Nov
    Very good
    7.2

    Marvellous location in San Francisco so close to the Tenderloin, the restuarants, and the Bay Area for decades. For tea or coffee visit The Grove nearby. Well laid out and newly decorated room with 2 beds and perfect breakfast.

    Uninspiring views from the window.

  • Wrote a review on 20 Nov
    Perfect
    9.0

    I liked the spacious room size, traditional and elegant style, and the historical aspect( I did the Saturday hotel tour). I especially enjoyed the Japenese breakfast that was delivered to my room and the Dimmer switch in the bathroom is a nice feature. The hotel staff provided impeccable service. I will come back to the Palace Hotel.

    The only thing I can think of that would make it a bit more relaxed, more like home for me, would be to have a dimmer switch in the lamp next to the bed :)

  • H
    Harold
    United States
    left 13 reviews
    Wrote a review on 15 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service8.0
    Dining6.0
    10
    grand lobby
    toto toilet

    The grand lobby is fine, and the Toto toilet in our room was a nice surprise! I loved the hotel's proximity to BART.

    Superior Room, Guest Room, 2 Double
  • Wrote a review on 13 Nov
    Perfect
    9.6

    Pretty nice rooms but not great value for the money. Hotel staff was great and helpful. Beautiful old school hotel but could use some upgrades. Beds were very comfortable.

    The pool area was gross and dirty. The ground was covered in hairs and I even saw a bandaid on the ground at the edge of the pool. This was like this both times we went to the pool with our little daughter and made me feel nauseous. Overall the pool should be cleaned way more often and is in dire need of an upgrade. The hotel in general could use an upgrade but not too bad for about $200 a night. Having to deposit $300 for staying there was a strange request as I had already given my credit card.

  • Wrote a review on 13 Nov
    Great
    8.0

    good location to explore the cithy

  • C
    Charles
    United States
    left 1 review
    Wrote a review on 23 Oct
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining7.0
    9.0
    heated pool
    great location
    family-friendly atmosphere
    limited dietary options

    The heated pool was a hit with the kids. The location is perfect for exploring all that SF has to offer!

    In my wife's opinion, a larger variety of gluten-free options would be great for families.

    Superior Room, Guest Room, 2 Double
  • Wrote a review on 21 Oct
    Perfect
    9.2

    Very central

    The walls of the rooms are very thin- for a luxury hotel and the amount it costs, I was quite annoyed to be woken numerous times on all three nights by people screaming and shouting in the rooms either side of me. Not great if you want a quiet stay!

  • Wrote a review on 07 Oct
    Great
    8.0

    Homeless man sleeping in ice closet. Bell man was supposed to bring additional something never returned.

  • T
    Terry
    United States
    left 1 review
    Wrote a review on 06 Oct
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    attentive staff
    cozy room
    indoor pool

    I really enjoyed the attentive staff, especially the valet team. The superior room was cozy with a heavy comforter, perfect for two. The indoor pool was a highlight, offering fine views of the city skyline.

    can recommend

    Superior Room, Guest Room, 1 King

FAQ about Palace Hotel, A Luxury Collection Hotel, San Francisco

Which landmarks are closest to Palace Hotel, A Luxury Collection Hotel, San Francisco hotel?
Guests of Palace Hotel, A Luxury Collection Hotel, San Francisco hotel can visit Saint Patrick's Catholic Church (around 500 metres from the accommodation), or Union Square placed 8 minutes' walk away.
Can we park our car at this grand hotel?
Yes, at this grand hotel there are parking spaces provided on site.
Is there any public transport available next to the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco?
The nearest bus station to the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco is Market Street & Montgomery Street, set merely a 5-minute walk away and the closest metro station is Montgomery Street placed nearly 5 minutes' walk from the property.
What are the recommended dining options during the stay at the 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco?
Guests of the 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco can dine just outside the property in a highly rated-8/10 according to reviews-quick bites Uno Dos Tacos offering Mexican cuisine.
Can I eat breakfast at the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 16:00 to 23:59 and check out from 12:00.
What payment methods are accepted in the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco hotel?
At the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco hotel, guests can pay using American Express, Visa, and Mastercard as well as other payment methods.
What room types does the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco comprise?
The grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco offers such room types as Superior King Room, Guest Suite, and Palace One-Bedroom King Suite.
Which facilities are offered in the rooms of the 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco?
Some suites at the 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco boast a carpeted floor, a sofa set and a work desk as well as private bathrooms which include hairdryers and a roll-in shower.
Which facilities are provided in the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco?
Top locations of the grand 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco include a shop and a lobby area, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Does the 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco feature any spa facilities?
Pampering amenities in the 5-star Palace Hotel, A Luxury Collection Hotel, San Francisco include a solarium, a hot tub, and an indoor pool.
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Rooms and Guests2 Guests, 1 room